Service terms.
How domain protection, paid terms and account access work on FortEdge.
What you are buying
FortEdge provides edge protection and traffic monitoring for domains you own or are authorized to manage. The service does not register domains or host your website files. Plan limits apply to domains in your workspace: a one-time trial for one verified account covers one domain for 30 days; Pro covers up to five; Business has no domain-count cap. See prices.
Your domain and records
Verify the domain, supply a reachable HTTPS origin and configure the assigned FortEdge nameservers. Keep your registration, certificates, account access and DNS records current. Check mail and third-party records before delegation. You remain responsible for the application on your origin, including software updates and backups.
Purchases and renewals
Paid plans use prepaid, 30-day terms in USD. There are no automatic charges. Service activates after provider-confirmed payment, not when a checkout is opened. A same-plan renewal adds time to your current paid term or starts a new term if it has expired. Unused trial time does not carry cash value.
Upgrading from an active Pro plan adds a Business term and converts the remaining paid Pro time at its relative value. For example, ten remaining Pro days add about 2.9 Business days. Renew at Pro after your Business plan expires if you want to switch down.
Partial payments, refunds and disputes
A partially paid crypto invoice does not activate a plan. If the payment amount or deposit cannot be matched, keep your invoice reference for review. Each distinct, fully paid order can add a paid term.
If an order is refunded, including a partial card refund, the entire term credited by that order is removed. A card dispute suspends the disputed order’s term while the dispute is open. If the dispute is resolved in the merchant’s favor, its original term dates are restored. Other paid orders remain part of your balance of time.
Expiry and coverage
When your plan expires, FortEdge keeps your domain records but pauses the protected website. Renew to resume service. If moving away from FortEdge, prepare your replacement DNS and update delegation at your registrar before removing the FortEdge domain.
Protection applies to requests routed through the edge. Traffic sent directly to your origin is outside its coverage. Application-layer request limits and targeted exploit-path checks do not guarantee that every attack will be stopped. CDN caching is planned, not part of the current service.